“This app is very helpful for our clinical staff and front desk staff to triage a patient quickly and effectively. We have had the app for about 6 months now and have only had one small technical issue. ClearTriage answered my call immediately and I was contacted very soon after with a resolution. ClearTriage then worked with our IT group to fix the problem even though it was an issue in our network setup. I am impressed with the app, as well as the customer service!”
Simple Decision Support for Patients of All Ages
It can be difficult for practices and clinics to safely and consistently triage the wide variety of calls that come in every week. Handling calls from parents of infants to caregivers of elderly relatives can be overwhelming, even for seasoned triage nurses. And bulky books with triage protocols that largely just sit on a shelf don’t really help.
But with simple, easy-to-use triage software, your nurses can help every caller manage their urgent health concerns without the hassle.
How Our Telephone Triage Software Helps Family Clinics and Practices
Triage Support that is Easy to Use
With a three-step display that works with any EHR and over 500 nurse triage protocols, your triage nurses can access the information they need quickly while fully focusing on the patient and capturing all of this in a standardized call note.
Keep Your Staff on the Same Page
Say goodbye to triage protocol books that are quickly out-of-date. Our adult and pediatric telephone protocols live in the cloud and receive automatic annual updates—all included in your subscription, free of charge!
Streamline Patient Education and Care Advice
Making sure callers understand and remember the care advice triage nurses give them is sometimes the hardest part of a triage call. ClearTriage makes it easy to send care advice handouts—written to align with the advice in the protocols—by email or text during the call!
Want to see how ClearTriage works on a telephone triage call? It’ll only take 3 minutes:
Primary Care and Specialty Clinics Resources
Anatomical
Indexes
Explore complete indexes of adult and pediatric protocols, organized by anatomical group, including physical and mental/behavioral health symptoms.
Adult Anatomical Protocol Index
Pediatric Anatomical Protocol Index
Additional
Indexes
Find protocols unique to your office or clinic patients’ needs, including specific Schmitt-Thompson protocols for:
Women’s Health Protocol Index
Pediatric Behavioral Health Index
Adult Behavioral Health Index
Chronic Disease Protocol Index
Older Adult Protocol Indexes
Training
Videos
Just getting started with ClearTriage or need a training refresher? Start here. Our training videos cover everything you and your staff need to know to make the most of ClearTriage!
Want More Information About ClearTriage for Primary Care Clinics and Practices?
Have any more questions about our decision support tools? We’re happy to answer them!