It can be difficult for practices and clinics to safely and consistently triage the wide variety of calls that come in every week. Handling calls from parents of infants to caregivers of elderly relatives can be overwhelming, even for seasoned triage nurses. And bulky books with triage protocols that largely just sit on a shelf don’t really help.
But with simple, easy-to-use triage software, your nurses can help every caller manage their urgent health concerns without the hassle.
With the gold standard protocols for adult and pediatric telephone triage, ClearTriage offers a total of 508 Schmitt-Thompson protocols covering 99% of your symptom-based calls. Perfect for telephone triage nurses in busy primary care or family medicine practices serving children, adults, or both! ClearTriage Office Hours includes:
Provide the right level of care for any patient in any situation! Whether your nurse triage staff takes calls during office hours or 24/7 for adult, children, or both! ClearTriage puts all of the protocols you need right at their fingertips.
Includes 260 Adult Triage Protocols
by Dr. David Thompson
Includes 519 Pediatric and
Adult Triage Protocols
Includes 259 Pediatric Triage Protocols
by Dr. Barton Schmitt
* Concurrent users is the number of nurses who are using ClearTriage at the same time.
“ClearTriage is a phenomenal program that has streamlined our approach to triage as well as made it more consistent. The result is that we can work faster and with greater accuracy which is beneficial to both the clinic and the patient. Plus the education and handouts reduce the likelihood that patients will call back because they get very clear home care advice and reasons to call back.”
“This app is very helpful for our clinical staff and front desk staff to triage a patient quickly and effectively. We have had the app for about 6 months now and have only had one small technical issue. ClearTriage answered my call immediately and I was contacted very soon after with a resolution. ClearTriage then worked with our IT group to fix the problem even though it was an issue in our network setup. I am impressed with the app, as well as the customer service!”
“I have been extremely pleased with Clear Triage! It is the “smoothest” triage program I have ever worked with! I love how you have the background information and evidenced-based information embedded within the protocol for the nurses to reference!”
Explore complete indexes of adult and pediatric protocols, organized by anatomical group, including physical and mental/behavioral health symptoms.
Adult Anatomical Protocol Index
Pediatric Anatomical Protocol Index
Find protocols unique to your office or clinic patients’ needs, including specific Schmitt-Thompson protocols for:
Women’s Health Protocol Index
Pediatric Behavioral Health Index
Adult Behavioral Health Index
Chronic Disease Protocol Index
Older Adult Protocol Indexes
Just getting started with ClearTriage or need a training refresher? Start here. Our training videos cover everything you and your staff need to know to make the most of ClearTriage!
Getting your nurse team started with ClearTriage is easy—and your staff and patients alike will appreciate the difference.
Have any more questions about our decision support tools? We’re happy to answer them!
