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So much of the value we provide in ClearTriage is based on a lifetime of work from Barton Schmitt, MD, FAAP. We wanted to share this recent interview he did…

As the new year begins, we thought it might be interesting to take a look back over the last year to see what the most used telephone triage protocols were…

As the healthcare industry continues to evolve, so does the demand for comprehensive insights and analytics. At ClearTriage, we recognize the importance of data-driven decision-making and are thrilled to announce…

Do you want to make it easier for your nurses to sign in to ClearTriage, eliminating the need for them to remember and type in your shared Account ID and…

Single Sign-On (commonly referred to as “SSO”) is functionality that allows your nurses to open ClearTriage without having to sign in with your Account ID and Account Password. This makes…

October is here, which means college classes are back in session and students are back on campus. For many students this means they are living away from home and relying…

Are you receiving calls from patients concerned that they may have symptoms of monkeypox or with questions about a potential monkeypox exposure? Here at ClearTriage, we’ve been closely following the…

ClearTriage and Schmitt-Thompson Clinical Content responded quickly to the COVID-19 pandemic early in 2020, providing nurse telephone triage protocols for COVID-19 for all ClearTriage customers and a free version of…

Did you know that you can send educational handouts to your patients or their caregivers directly from ClearTriage? These handouts are written by the protocol authors and can be sent…

Disposition Guidance is a new feature designed to improve patient compliance with the nurse’s plan of care. Disposition Guidance helps the nurse provide consistent and clear instructions as to where…

If your triage nurses are scheduling an in-person visit, do they ask a series of COVID-19 screening questions? If so, you can incorporate this screening process into ClearTriage by creating…

Telemedicine visits have become an important option when scheduling patient visits with providers. Since triage nurses may recommend a visit type or even directly schedule the patient visit, they often…