We’re thrilled to share this recorded webinar featuring Carol Rutenberg, a leading expert in nurse telephone triage. With decades of experience as an author, trainer, and consultant, Carol has shaped the way thousands of nurses approach telephone triage.
In this session, Carol shares how her thoughts on decision support tools (like ClearTriage) have evolved over the years and offers key insights for nurses using these tools in practice. We also explore an important theme running through this webinar series: the irreplaceable role of human nurses, even as AI continues to reshape patient care.
Carol is the primary author of The Art and Science of Telephone Triage, endorsed by the AAACN, and her training materials form the foundation of the AAACN’s Telephone Triage Course. If you’re a nurse or a healthcare leader navigating the complexities of telephone triage, you won’t want to miss this conversation.
This webinar was recorded as part of ClearTriage’s 10 for 10 Speaker Series. Click here learn more about the the 10 for 10 Speaker Series or to register for upcoming webinars.
