Posts by ClearTriage

We’re thrilled to share this recorded webinar featuring Carol Rutenberg, a leading expert in nurse telephone triage. With decades of experience as an author, trainer, and consultant, Carol has shaped…

Listen to our conversation with Dr. David Thompson, Senior Medical Editor and the driving force behind the adult triage protocols used in ClearTriage. In this webinar, we talked about his…

Disposition Guidance is a new feature designed to improve patient compliance with the nurse’s plan of care. Disposition Guidance helps the nurse provide consistent and clear instructions as to where…

If your triage nurses are scheduling an in-person visit, do they ask a series of COVID-19 screening questions? If so, you can incorporate this screening process into ClearTriage by creating…

Telemedicine visits have become an important option when scheduling patient visits with providers. Since triage nurses may recommend a visit type or even directly schedule the patient visit, they often…

Drs. Schmitt and Thompson are providing regular updates to the COVID-19 Exposure protocols based on updated guidance from the CDC and other infectious disease experts. But what if you need…

The clinical triage protocols used in ClearTriage come in two versions: After Hours and Office Hours. How do you know which version is best for your organization? This article will…