“RelateCare has leveraged the ClearTriage platform for years to augment our solutions and to provide our clients, and their patients, with 24/7 access to quality nursing care. The ClearTriage software not only provides a platform for facilitating safe and effective patient care, but also delivers tools to support our nurses in streamlining the triage process and quickly directing patients to the most appropriate level of care. Our staff of Registered Nurses enjoy the ease, user-friendly elements, real-time updates, and embedded Schmitt-Thompson Clinical protocols that seamlessly combine to guide navigation and generate positive patient outcomes.”
The Choice is Clear.
But don’t just take OUR word for it…
“ClearTriage allows you to focus on telephone triage. For us, simpler was not only better but safer and more affordable. I can’t imagine doing it any other way.”
Chris Phillips, BSN, RN
24/7 Care Advice Line Manager
Privia Health
“ClearTriage has proven to be an invaluable asset to our program, demonstrating exceptional functionality and ease of use for our nursing staff. Our nurses have a lot of confidence in the reliability of the protocols it employs. Honestly, we couldn’t be happier.”
“Our call center is fairly new but very robust as we serve over 50,000 patients! We currently have 6 extremely well-seasoned nurses that work in the call center and triage all day. Since we implemented ClearTriage software it has streamlined our workflows and processes which has created a higher standard of care for our patients! We have been extremely satisfied with this product that offers evidenced-based protocols and is seamless to use, our nurses could not live without it!”
“I have worked in telephone triage for a number of years, my experience with ClearTriage far surpasses any other software or online program I have used previously. As a Clinical Manager for a busy pediatric office call center, I value its ease of use for my staff as well as its reliability. We absolutely love the product!”
“ClearTriage is a phenomenal program that has streamlined our approach to triage as well as made it more consistent. The result is that we can work faster and with greater accuracy which is beneficial to both the clinic and the patient. Plus the education and handouts reduce the likelihood that patients will call back because they get very clear home care advice and reasons to call back.”
Pediatric & Adolescent Health Partners
“It works incredibly well!! The nurses love it, it puts a full note in the patient’s chart and the best thing, it emails or texts the instructions discussed on the call. We have gotten more positive comments about that feature alone than we have ever received on changes we made in the office. We go through a “risk assessment” every year by our malpractice carrier and they love it as well.”
“ClearTriage is one of my favorite tools. It is intuitive and extremely user friendly. I use ClearTriage to help me determine how necessary an appointment is, which improves scheduling efficiency. I also like having the ability to easily copy and paste the notes into the chart so the doctor has a clear understanding of what was discussed.”
“We were transitioning triage nurses and knew we needed protocols in place. We reviewed our options and ClearTriage was the winner. We were really happy with how simple and smooth it was to use.”
“The consistency, not only in advice but in documentation, has made ClearTriage invaluable to us. Its ease of use and depth of information on the most common calls we take has made this a favorite resource for physicians and triage nurses alike. Our families really appreciate the handouts that we are so easily able to send through email and text. This is a fantastic triage tool!!”
“We chose ClearTriage to provide protocols for the nurses in my after hours telephone triage company. We service over 750 pediatricians nationwide so it was imperative that we have a service that was reliable and could integrate into our current system. ClearTriage exceeded my expectations and my only regret is that I didn’t find them sooner. You will not find a company that offers the level of service that they provide. They go above and beyond and truly care about their product.”
“This app is very helpful for our clinical staff and front desk staff to triage a patient quickly and effectively. We have had the app for about 6 months now and have only had one small technical issue. ClearTriage answered my call immediately and I was contacted very soon after with a resolution. ClearTriage then worked with our IT group to fix the problem even though it was an issue in our network setup. I am impressed with the app, as well as the customer service!”
“I love having Dr. Schmitt’s triage advice literally at my fingertips. After being a triage nurse for 18 years, I was not opening Dr. Schmitt’s book during calls nearly as much. I am being refreshed with information, new and old. Sometimes it’s just having a new way of relaying info by looking at every protocol, every call. It’s giving me small tips that can make a difference.”