ClearTriage is a Colorado-based company founded by business-savvy geeks who understand the unique needs of healthcare professionals and are committed to delivering superior solutions to the medical field.
The Core Values of
ClearTriage
We are committed to creating solutions that exhibit these values.
Easy
We make software tools for nurses and healthcare teams that are easy to use, affordable, and helpful.
Clear
Like our name, we bring clarity to patient care, with valuable resources to complement the clinical expertise of a nurse.
Flexible
We make customizable and scalable tools that work seamlessly with existing EHRs and telephone triage processes.
Consistent
We leverage the power of checklists to enable nurses to safely and efficiently handle triage calls.
Our Mission
To improve how sick patients enter the healthcare system through innovative software solutions that support both clinical and non-clinical staff.
Our Founders
Dave Schmitt
President
Dave Schmitt is the President of ClearTriage, where he has been instrumental since its founding ten years ago. With over three decades of experience in creating medical and educational software products, Dave is dedicated to improving healthcare delivery in the United States.
At ClearTriage, Dave’s responsibilities include helping SymptomScreen become the leading standard for call center agents assisting sick patients. He collaborates with the product team to prioritize high-quality and user-friendly software and ensures that everyone within the company has the necessary resources to excel in their roles. Dave also actively engages in customer demos and provides exceptional support.
In his free time, you can find Dave in the mountains enjoying hiking and skiing with friends and family.
Pete Allen
Chief Technology Officer
Pete Allen serves as the Chief Technology Officer of ClearTriage, bringing his extensive expertise to the company since its founding ten years ago. With a passion for applying technology to solve real problems, Pete is dedicated to making a meaningful impact on healthcare delivery.
In his role at ClearTriage, Pete oversees product development and the implementation of technology. He works closely with customers, demonstrating the solutions and assisting them in integrating the technology into their health systems.
When he’s not in the office, Pete enjoys the joys of life with 2 small children and dreams of sleeping.
The Authors Behind Our Triage Protocols
ClearTriage uses the Schmitt-Thompson telephone triage protocols (also known as telephone triage guidelines), which are widely accepted as the gold standard for telephone triage care. These triage protocols have been used in over 200 million triage calls and are currently in use by over 95% of the medical triage call centers in North America.
Dr. Barton Schmitt, MD, FAAP
Dr. Barton Schmitt, MD, FAAP wrote the first book on pediatric telephone triage in 1980. He founded and served as the Medical Director of the Pediatric Call Center at Children’s Hospital Colorado from 1988 to 2018. This call center covers evening and weekend calls for over 500 pediatricians, more than 100 of which use ClearTriage while their practices are open. Dr. Schmitt currently serves as a Quality Improvement Advisor for the Pediatric Call Center.
Read more
Dr. David Thompson, MD, FACEP
Dr. David Thompson, MD, FACEP is board certified in both Internal Medicine and Emergency Medicine. He serves as part-time faculty attending in the Northwestern Memorial Hospital Emergency Department. He also served as Chief Medical Information Officer for ECI Healthcare Partners, providing strategic guidance and leadership in the areas of technology, medical coding, compliance, and education.
Read more
Our History
Born in the heart of Colorado, our company was founded by a group of business-savvy geeks who share a passion for healthcare and technology. With a wealth of experience in crafting software solutions for the medical community, our dream was to create something truly impactful for telephone triage nurses. And so, ClearTriage was born.
Since its launch in 2014, ClearTriage has quickly become the leading decision support tool for telephone triage nurses, proudly serving thousands of dedicated professionals across more than nine hundred organizations and managing millions of calls every year.
Building on the success of ClearTriage, we’ve expanded our vision to create a family of products designed to address the broader needs of healthcare prioritization. This evolution led to the development of SymptomScreen, a solution specifically designed for non-clinical staff and patient-facing chat systems. By addressing the crucial need for efficient call prioritization within medical practices and call centers, SymptomScreen seamlessly complements ClearTriage.
For Telephone Triage Nurses
- Trusted triage protocols
- Works with your EHR
- Promotes consistency and safety
For Schedulers and Call Center Agents
- Simple screening guides
- Works with your scheduling software
- Promotes consistency and safety
