Nurse telephone triage notes should be stored in a secure, HIPAA-compliant electronic health record (EHR) system or other secure, digital documentation platform. Storing triage notes securely and in an organized manner helps ensure continuity of care, quick access to patient information, and compliance with regulatory requirements.
ClearTriage makes this easy, enabling healthcare organizations to store their triage notes in their existing electronic medical record (EMR) system or call management system. ClearTriage does not store or save any PHI, allowing for quick and simple implementation of telephone triage software and requiring minimal (or no) IT support. This also decreases the amount of change for the nurse and organization, ensuring minimal disruption to existing nurse and provider workflows.
Currently nurses use ClearTriage and the Schmitt-Thompson protocols with over 100 different EHRs to document their triage encounters!
Top 10 EHRs Used With ClearTriage
Top EHRs Used with ClearTriage
Epic
Epic is the EHR most commonly used with ClearTriage; over 150 organizations store their ClearTriage notes in Epic. These nurses use ClearTriage as a standalone tool, working alongside Epic to provide care and document the call in a Telephone Encounter in Epic. This gives nurses the flexibility to document as appropriate for the unique situations that can arise in telephone triage.
Cerner
Cerner is another popular EMR and is used by many of our customers to document their ClearTriage telephone triage notes. ClearTriage can be used alongside Cerner for quick implementation or can be launched from Cerner after implementing a SMART on FHIR integration (requires your IT team’s support). Telephone triage notes can then be stored in any free-text field (such as a task, document, or message), allowing the nurse to document as appropriate or as designated by the organization.
eClinicalWorks
With over 100 different healthcare organizations using ClearTriage with eClinicalWorks, this EMR ranks near the top of the list for EMRs most commonly used with ClearTriage. Nurses can easily access ClearTriage within any web browser to complete their triage and provide appropriate caller education, then can document the care provided with a simple click to move the note from ClearTriage to a Telephone Encounter within eClinicalWorks.
Athenahealth
Connecting Athenahealth with ClearTriage allows nurses to easily access ClearTriage directly from Athena, signing in with a single click. Nurses can launch ClearTriage from within Athena and, upon completing the triage, store their call notes in a Patient Case within Athena. Setting up this connection is quick and straightforward. Please refer to these instructions for details.
Office Practicum (OP)
With a simple integration, nurses can access ClearTriage from within Office Practicum and can store their call notes in a Message in OP after the completion of their triage. The integration can be set up with a few simple steps. To learn more, please refer to these instructions.
Other Popular EHRs
- NextGen
- Greenway
- PCC
- Allscripts
- GE Centricity
- MEDITECH
- MEDENT
- Elation
- eMDs
- Point and Click
- Medicat
- On-Call Hub
- Profile
- Salesforce
- Point and Click
- Pyramed
- Plus many others!
Questions about how ClearTriage would work with your EHR or other medical record system?
Click here to set up a complimentary software demo with one of our knowledgeable team members today!
