Difficult to use software. Inconsistent documentation. Non-standardized, informal triage protocols. All these things make it hard for your triage nurses to manage calls for multiple clinics, practices, and hospitals—all with their own standards and expectations for high-quality telephone triage and patient care.
With great decision support software built on gold-standard protocols, it’s easy for your staff to do their best work.
With hundreds of peer-reviewed and nationally accepted Schmitt-Thompson telephone triage protocols at their fingertips, ClearTriage keeps your telephone triage nurses on the same page and empowers them to deliver top-notch care to your patients quickly and efficiently—even in high-pressure situations.
Provide the right level of care for any patient in any situation! Whether your nurse triage staff takes calls during office hours or 24/7 for pediatric, adult, or family practices, ClearTriage puts all of the protocols you need right at their fingertips.
Includes 259 Pediatric Triage Protocols
by Dr. Barton Schmitt
Includes 364 Pediatric Triage Protocols
by Dr. Barton Schmitt
Includes 260 Adult Triage Protocols
by Dr. David Thompson
Includes 434 Adult Triage Protocols
by Dr. David Thompson
Includes 519 Pediatric and
Adult Triage Protocols
Includes 798 Pediatric and
Adult Triage Protocols
* Concurrent users is the number of nurses who are using ClearTriage at the same time.
“I have been extremely pleased with Clear Triage! It is the “smoothest” triage program I have ever worked with! I love how you have the background information and evidenced-based information embedded within the protocol for the nurses to reference!”
“ClearTriage is a phenomenal program that has streamlined our approach to triage as well as made it more consistent. The result is that we can work faster and with greater accuracy which is beneficial to both the clinic and the patient. Plus the education and handouts reduce the likelihood that patients will call back because they get very clear home care advice and reasons to call back.”
“We recently started using ClearTriage and the feedback from the medical team could not be more positive. Even during the trial phase we avoided unnecessary emergency room and urgent care visits that saved our client thousands of dollars and increased member satisfaction.”
These Office Hours indexes are organized in anatomical groups, making it easy to review the protocols available for your triage nurses. Visit our Indexes Page see the full list of indexes, including After Hours Anatomical Indexes.
Adult Anatomical Protocol Index
Pediatric Anatomical Protocol Index
Protocols available for specialty care cover a wide range from obstetric protocols for women’s health to protocols for chronic conditions and health issues for older patients. Visit our Indexes Page see the full list of indexes, including After Hours Specialty Indexes.
Women’s Health Protocol Index
Adult Behavioral Health Index
Pediatric Behavioral Health Index
Chronic Disease Protocol Index
Older Adult Protocol Indexes
Privia Health is a physician practice management and population health company that switched to ClearTriage for its triage team and achieved 24/7 care management for patients across their entire network of hospitals and medical centers.
ClearTriage makes it easier for your healthcare call center triage nurses to use their skills and expertise to their full potential.
Have questions about our Schmitt-Thompson protocols or ClearTriage? We’re happy to answer them!
