Indexes of the Schmitt-Thompson Telephone Triage Protocols

The documents below list the protocols (also known as guidelines) in each of the telephone triage protocol sets used by ClearTriage. These indexes are valuable for:

• Training – Nurses use ClearTriage most efficiently and safely when they know which protocols are available. Study and review of the indexes can help with this, especially the “Anatomical” indexes which allow review of one anatomical area at a time.
• Evaluating ClearTriage – Do our protocols meet the needs of your patient population?
• After Hours vs Office Hours decision – Which protocol set is best for your organization? (This blog article can also help with that decision.)

Office Hours Indexes (the standard protocols)

Adult Alphabetical Protocol Index – Office Hours
Adult Anatomical Protocol Index – Office Hours

Peds Alphabetical Protocol Index – Office Hours
Peds Anatomical Protocol Index – Office Hours

After Hours Indexes (the complete protocols)

Adult Alphabetical Protocol Index – After Hours
Adult Anatomical Protocol Index – After Hours

Peds Alphabetical Protocol Index – After Hours
Peds Anatomical Protocol Index – After Hours

After Hours Protocols not in Office Hours

Adult Topics in After Hours but not in Office Hours
Peds Topics in After Hours but not in Office Hours

Women’s Health Indexes (part of the adult protocol set)

Women’s Health Protocol Index – Office Hours
Women’s Health Protocol Index – After Hours

Behavioral Indexes

Adult Behavioral Protocol Index – Office Hours
Adult Behavioral Protocol Index – After Hours

Peds Behavioral Protocol Index – Office Hours
Peds Behavioral Protocol Index – After Hours

Miscellaneous Adult Indexes

Chronic Disease Protocol Index – Office Hours
Chronic Disease Protocol Index – After Hours

Older Adult Protocol Index – Office Hours
Older Adult Protocol Index – After Hours

Cancer Protocol Index – After Hours
Gastrointestinal Protocol Index – After Hours
Hospice Protocol Index – After Hours

Miscellaneous Pediatric Indexes

Infant (Baby) Protocol Index – After Hours
Specialty Clinic Protocol Index – After Hours